Frequently Asked Questions -
Business Office

CLAS  |  CGES

Undergraduate - Fayette

What is the estimated cost of attendance?
The estimated cost of attendance for full-time students is $19,065.00 per semester. This will vary depending upon housing, meal plan, and any extra fees such as a science lab fees or private music lessons.

When is my payment due for my class(es)?
Payment due dates will vary upon the payment plan selected on the payment contract. For all payment plans, the first payment is due by August 2 for the Fall semester and by January 3 for the Spring semester.

Where do I mail payments?
You can mail payments to:
Business Office
411 Central Methodist Square
Fayette, MO 65248

Can I make payments online?
Yes, students can sign-up for a payment plan or make full payments online through Enterprise. To enroll, login to myCMU, select Billing and Payments on the student tab and select "Sign up for a payment plan."

If I don't receive a bill, does that mean I don't owe CMU money?
No. Failure to receive a bill does not relieve obligations to pay CMU by payment due dates. Students can access their billing statement on myCMU.

What happens if I am late on a payment?
Students will be assessed a monthly late fee of 2%.

What payment methods can be used to pay my bill?
Students can pay with cash, check, or money order. Debit and credit cards are also taken through the Enterprise system.

Who do I contact if I have a question about my bill?
For questions regarding a billing statement, contact the Business Office at 660-248-6685.

What types of payment options do I have for my bill?
Please see Payment Options

What happens if I have a returned check?
The student's account will be assessed a $35 returned check fee. Payment including the $35 fee should be remitted immediately.

Who do I contact to dispute a parking ticket?
To dispute parking tickets, students can contact the Director of Special Services and Programs at 660-248-6225 or visit the office in the Student Development Center.

Can I get an advance on my financial aid to order books?
The CMU Business Office will provide a list to eCampus prior to the start of classes for all students eligible for a book voucher, which can be used to purchase needed textbooks and supplies through the CMU Virtual Bookstore. To be eligible for a book voucher, students must have all financial aid paperwork completed and be due a refund (includes Pell Grant recipients). Vouchers are available for use through the CMU Virtual Bookstore. Students can determine if they are due a refund by checking the financial assistance and billing and payment sections of their myCMU account or by calling the CMU Business Office. Even if eligible, students are not required to use the book voucher or purchase books through the CMU Virtual Bookstore. Students who choose to use the book voucher will have a charge for the amount of the voucher placed against his/her student account.

Where is the Business Office located?
The Business Office is located in Brannock Hall.

When should I expect my refund?
If a student's financial aid has been processed, enrolled hours are confirmed, and he/she is eligible for a refund, the Business Office will begin issuing refund checks. An email notification will be sent to the students Eagle Mail with the time and date it will be available for pick up. Students can refer to myCMU to see if there is a credit on their account and eligible for a refund.

CMU now offers an easier and quicker way to get your refund each semester- Direct Deposit (ACH). If you would like to receive a direct deposit instead of a paper check, enroll for ACH refunds ​in the Enterprise Payment system under ​the "Billing and Payments" section of myCMU by selecting the red "SIGN UP FOR A PAYMENT PLAN" button, and selecting "Manage Refunds" once within the Enterprise Payment Portal. 

What will happen if I withdraw from all classes?
Students should complete the official withdrawal process if the decision to withdrawal is made. Fayette campus students need to see the Retention Coordinator located in the Center for Learning and Teaching. Note: Non-attendance or informing staff/faculty does not constitute withdrawal from a class(es). Withdrawal is not complete until all required signatures are obtained and the paperwork is signed by the Business Office.

Board fees are refunded on a pro-rata basis. Room and incidental fees are non-refundable. Institution financial aid will be reduced at the corresponding tuition refund percentage. Federal assistance must be refunded according to federal guidelines, please see Return to Title IV Funds.

Students who do not officially withdrawal or are administratively withdrawn from CMU may forfeit eligibility for a tuition refund. When students earn a zero grade point average (0.0 GPA) for a payment period, they are not eligible for a tuition refund despite the possibility they may be subject to federal funds returns ( See Return to Title IV Funds).

Withdrawal Tuition Refund Schedule:

CGES Undergraduate & Graduate Studies

When is my payment due for my class(es)?
Payment is due by the first day of class of the session.

Where do I mail payments?
Business Office
411 Central Methodist Square
Fayette, MO 65248

Can I make payments online?
Yes, students can sign-up for a payment plan or make full payments online through Enterprise. To enroll, login to myCMU, select Billing and Payments on the student tab and select "Sign up for a payment plan."

If I don't receive a bill, does that mean I don't owe CMU money?
No. Failure to receive a bill does not relieve obligations to pay CMU by payment due dates. Students can access their billing statement on myCMU.

What happens if I am late on a payment?
Students will be assessed a late fee of $100 at the end of each sub-session for which the student is enrolled. A financial registration hold will be placed for students who have a delinquent account.

What payment methods can be used to pay my bill?
For CGES classes, students can pay with any of the following payment methods: cash, check, money order, and MasterCard, Discover, Visa, or American Express through the Enterprise system.

Who do I contact if I have a question about my bill?

• Columbia non-degree seeking contact Rowan Hynick at 573-447-3311
• Park Hills contact Hilary Williams at 573-518-2112
• Union contact Linda Harfst at 636-583-8434
• All other students should contact the CMU Business Office at 660-248-6670

What types of payment options do I have for my bill?
CMU offers payment plans for students unable to pay in full. CMU does require bills to be paid in full by the end of each session and before students can register in further classes. To sign-up for a payment plan, login to myCMU, select Billing and Payments on the student tab and select "Sign up for a payment plan."

What happens if I have a returned check?
The student's account will be assessed a $35 returned check fee. Payment including the $35 fee should be remitted immediately.

How do I qualify to receive a book voucher?
The CMU CGES Business Office will provide a list to eCampus prior to the start of classes for all students eligible for a book voucher, which can be used to purchase needed textbooks and supplies through the CMU Virtual Bookstore. To be eligible students must meet the following criteria: fully admitted degree-seeking student (all official transcripts received), registered for class(es), have all financial aid steps (including verification) completed, have a Title IV credit balance available, and complete a Book Voucher Request Form through myCMU (under "Billing and Payments" section) no later than 10 days before the start date of a term. Vouchers are available for use through the CMU Virtual Bookstore. The book voucher is an advance of financial aid and the book charge is placed on the student's tuition account. If the student's financial aid does not fully cover the tuition/book charges, the student will be billed for the remainder of the balance and is fully responsible for these charges. Even if eligible, students are not required to use the book voucher or purchase books through eCampus. The availability of a book voucher is dependent upon when the criteria are met.

When should I expect my credit refund?

A student's financial aid package must be complete and the student must be actively engaged in their courses, defined as attending each and every class meeting and diligently completing all learning activities (daily assignments, quizzes, papers, problem-sets, etc.) to be eligible for a credit refund. The Business Office will begin issuing credit refund checks or making direct deposits around the 3rd/4th week of classes for each session. Students can refer to myCMU to see if there is a credit on their account and eligible for a refund.

CMU now offers an easier and quicker way to get your refund each semester- Direct Deposit (ACH). If you would like to receive a direct deposit instead of a paper check, enroll for ACH refunds ​in the Enterprise Payment system under ​the "Billing and Payments" section of myCMU by selecting the red "SIGN UP FOR A PAYMENT PLAN" button, and selecting "Manage Refunds" once within the Enterprise Payment Portal. 

How do I withdraw from classes?

Step 1: Consult with your advisor regarding the class(es) you wish to withdraw
Step 2: Log into myCMU
Step 3: Select the "Student" tab
Step 4: Select the "Register for Class" link on the left side of your screen
Step 5: Select the "Withdraw Form - Non-Fayette Campus Students"
(This link is toward the bottom on the right - you may have to scroll.)
Step 6: Complete required fields and be sure to Submit your form upon completion- you will receive a confirmation of the submission

The percentage of tuition refunded (when applicable) will be calculated from the date the form is submitted. Please be aware that if you withdraw from a course prior to 60% completion of the semester, your financial aid may be affected.

What will happen if I withdraw from all classes?

Students should complete the official withdrawal process if the decision to withdrawal is made. (See "How do I withdraw from classes?" above.) Federal assistance must be returned to the Department of Education according to federal guidelines, please see Return to Title IV Funds. Tuition will be refunded to the student, if eligible, according to the refund table below.

Students who do not officially withdrawal or are administratively withdrawn from CMU may forfeit eligibility for a tuition refund. When students earn a zero grade point average (0.0 GPA) for a payment period, they are not eligible for a tuition refund despite the possibility they may be subject to federal funds returns (See Return to Title IV Funds).

Withdrawal Tuition Refund Schedule: